Support
Need help with Bike Packer? Email us and we'll get back to you as soon as we can — usually within a couple of days.
Contactcontact@mybikepacker.de
Frequently asked
Managing your Bike Packer Pro subscription
Bike Packer Pro is an auto-renewing subscription billed through your Apple account. Manage, change, or cancel it anytime in Settings → [your name] → Subscriptions on your iPhone, or inside the app via Restore / Manage subscription.
Restoring a purchase
On a new device, open the paywall and tap Restore purchase to re-activate Pro on the same Apple ID.
Deleting your account
You can permanently delete your account and all associated data in the app: Settings → Delete account. This is immediate and irreversible.
Privacy & terms
See our Privacy Policy and Terms of Use.